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Anyone you choose can take part in online discussions
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The discussion forum is an advanced tool and management can have all the options they require
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If used as a communication medium to clients, it could also serve as a valuable online knowledge base
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R1 250
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| A discussions module is what makes a website truly interactive. Whether you are getting real-time feedback from customers or drawing on comments for market research, the power of establishing an active online community on your website must not be underestimated. This feature will allow (authorized) users to post messages on your website, reply to messages or simply follow the discussion thread. The discussion module automatically updates each message posted with the user’s name and the date and time. Monitoring the discussions means that you can provide better customer service because you can in actuality follow your user’s train of thought. As the host of the discussion you can answer questions or encourage discussion, a process which is greatly simplified by using this module. |
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