Dot Slash
Web Support
  27 12 991 7085
Introduction

Building and supporting a premium website is not a once-off process. An online strategy needs to be supported by:

  • Reliable hosting that ensures website and email uptime
  • Competent and friendly support personnel that are always available
 
We offer support packages that provide you with the peace of mind that a Dot Slash support agent will always be at hand should you have any issues to be resolved.
Support Offerings

Hosting Support

When you host with Dot Slash it includes support by default which ensures:

  • Server and connectivity uptime
  • Email support if we host your email accounts
  • 24/7/365 support on standby
Website Support

Website support is very different to hosting support, even though the difference may not always be that obvious. Website maintenance involves the day-to-day running of your site, be it yourself, a team or individual inside your company, or more likely, an educated service provider. Support becomes very relevant at this stage.

There are many advantages by outsourcing the day-to-day running of your website to experts that can oversee the technical and content issues that need to be delt with. You as the client send through support requests as they arise and are acted upon by a team of experts to assist you with each query.

Uncertainties with regard to website maintenance will be a thing of the past and the investment in your online strategy are left in safe and competent hands
Support Packages
No Contract
Minimal Support
Alpha Support Contract
Insurance for serious growth potential
Corporate Support Contract
Insurance for an established online presence
 
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Why Web Support?
Please view our Website Support Packages to see the benefits of outsourcing the day-to-day maintenance of your website and why such a contract makes sense.
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